Welcome to the Wheeels Rideshare FAQ page, where we answer your queries to ensure a smooth and informed journey. If you have questions about our services, policies, or anything else, you're in the right place.
Wheeels Rideshare is a modern, community-driven rideshare platform connecting riders with reliable drivers. Our service prioritizes fairness, transparency, and a supportive environment for both drivers and riders.
We understand that timely delivery is crucial, and we make every effort to deliver your order within the estimated time frame specified during the checkout process. Please note that the estimated delivery time may vary based on factors such as product availability, destination, and shipping method selected.
Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.
To keep you informed about the progress of your delivery, we provide shipment tracking for most orders. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. This allows you to monitor the status of your shipment and estimate its arrival.