Wheeels Support

Got a question about Wheeels? We're here to help.

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Find answers to common questions about WHEEELS' services, safety measures, and more below.

Frequently Asked Questions

Booking a ride with WHEEELS is easy. Simply download our app, enter your destination and pickup location, and choose your preferred vehicle type. You'll be matched with a nearby driver, and your ride will be on its way.

Yes, we take the security of your payment information seriously. WHEEELS uses encryption technology to protect your payment data, ensuring a safe and secure transaction every time you ride with us.

WHEEELS stands out with our competitive pricing, rider perks like first-time free rides, and our commitment to rider safety. We also offer specialized services like medical transport and executive transport to cater to your unique needs.

To become a WHEEELS driver, simply visit our Driver page on the website and follow the easy sign-up process. You'll need to provide some basic information and documentation to get started.

WHEEELS believes in fair compensation for our drivers. You'll earn an impressive 50% of each trip fare, ensuring you get your fair share of the earnings.

 We have a dedicated hotline for drivers to report incidents or complaints. We believe in addressing concerns professionally and fairly, providing a supportive environment for our drivers. 

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Contact Us

Still have questions? Send us an email and we'll respond within 5-15 minutes.